Contact OGERY Outdoors

Write to us when:

A spec on our pages looks wrong. Pad thickness, R-value, battery capacity, runtime or lumen output doesn't match the product. Send the page address, the product version you have, and where the correct figure appears (the manual, the box or OGERY's product page).
You have a question about an OGERY product. Which pad inflates with a built-in foot pump, which fan the PD20W adapter fits, how two lanterns compare.
You have a partnership proposal related to camping or outdoor gear.

Orders, faults and returns

We don't sell or ship anything and have no access to orders. Delivery problems, a pad that won't hold air, a fan that won't charge, missing parts, returns and refunds are handled by the platform where you bought the item. Your order confirmation shows which one that is.

Please don't send payment details by email.